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INFORMATION TECHNOLOGY

Webex Configuration Instructions

Webex Instructions

1.  Install Webex from the UT Software Center.  Search for Webex, click the Webex icon, and click install

webex logo

2.  Once installed, open Webex.  The Webex sign in screen will appear.

Webex Sign in

If you are an employee, you will need to type first.last@utoledo.edu.  If you are a student, you will need to type first.last@rockets.utoledo.edu. Click Next.

Webex Email Address

3.  The single sign-on prompt comes up and you will log in with your UTAD username and password and then click Sign in.

ut-sign-in-screen

4.  Once signed in, look at the bottom for an error saying "Phone services are disconnected".  Click on Open Settings.

open-settings

5.  Your username should be pre-populated in the box shown below.  Type in your UTAD username and Password and click Sign in.

If you are not seeing prompts for your username and password, please contact the IT Help Desk at ithelp.utoledo.edu. 

webex-account-information

6.  Initial connectivity to phone service can take up to one minute; you will see two green checkmarks as confirmation once it is ready to use.

Connection Status

Webex Download Links

UT Owned and Managed Devices

  • Windows workstation - open UT's Software Center (located on your desktop).  Select Webex to install.
  • Mac workstation - open Self-service (application in Mac OS) and select Webex to install.

Personal Devices

Last Updated: 5/9/24